Returns & Exchanges
We want you to be completely satisfied with your Heavy Metal apparel; if your gear doesn't fit or meet your expectations, you can return or exchange items within 30 days of delivery. All returned items must be in original, unwashed condition with tags attached to qualify for a full refund.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Goods
Drop off your package at any authorized carrier location; ensure the barcode is clearly visible for scanning.
Receive Your Refund
After our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing