Frequently Asked Questions
Everything you need to know about our legendary apparel and gear.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel typically follows a standard unisex fit, but we recommend measuring a favorite shirt at home and comparing it to our charts for the perfect fit.
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email. Please note that limited edition drops may have specific shipping timelines noted in the product description.
Do you ship internationally?
Yes, we ship Heavy Metal gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware of any local customs fees or import taxes.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. To start a return, please visit our returns portal with your order number and zip code.
Are your prints high quality?
Absolutely. We use premium screen printing and high-grade sublimation techniques to ensure that the iconic Heavy Metal artwork remains vibrant and durable through countless washes.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order is in production.